Have you heard about Baxi’s 10-year-guarantee when you buy a new combi boiler?
If you’re like most of my customers, you probably want to get the most for your money – especially with big purchases like a new boiler – which is why a long guarantee is particularly important.
Having sold many different brands and models of boiler over the years, this is easily one of the best guarantees on the market right now – and I’m going to tell you three reasons why in this blog post.
Are you sitting comfortably?
1. No-quibble
Although there are plenty of decent guarantees from various boiler manufacturers on the market, it can be annoying when you check the overly complicated small print and discover there’s a catch.
It’s even worse to find out the company managing the guarantee have a mandatory credit card charge for a call-out before they’ve even discovered the cause of the problem!
This is where Baxi’s guarantee particularly stands out: it’s what’s known as a ‘no quibble’ guarantee, with no hidden charges or clauses in the small print.
In my opinion, most brands who want to be regarded as ‘premium’ have to offer good guarantee with excellent customer service – or customers will go elsewhere.
TIP: You must still have your boiler serviced annually for the guarantee to stay valid, so set yourself a date in your diary and don’t forget to schedule a service!
2. Choose your own filter and controls
By ‘no catch’, I also mean that there aren’t any conditions that need to be met in order to qualify for the 10-year guarantee – unlike premium brand Worcester Bosch, where you need to fit their own filter and controls upon installation of your new boiler.
I’m particularly impressed with Baxi for doing this and being a bit different – as the manufacturer are allowing you to fit ANY filter or control system with your Platinum or Eco Blue Advance combi for this deal.
It also means you or your installer can choose controls that are as simple or sophisticated as you wish. Plus, you can fit any central heating filter of your choice – this is a good thing as some filters come with dual action and give a better performance than others.
3. Dedicated engineers
Baxi has its own team of dedicated engineers who have vans fully stocked with genuine Baxi parts, so not only can you guarantee your boiler is in good hands if anything goes wrong – there’s also a very high fix rate for first-time call-outs.
They also have their own dedicated call centre to handle any customer service queries you might have – although I’ve personally never fitted a Baxi boiler that’s failed to-date.
Advice from a heating engineer
When it comes to settling on a new boiler, remember that there are many brands out there with confusing guarantees and small print. I’d always recommend doing your research and making sure a guarantee is as good as it says before buying.
Ask friends/family or go online and try asking for past experiences via online forums – you’ll find people will more often than not be all too happy to reply and help you out.
Conclusion
Everyone wants to get the most for their money, especially when making a big investment like a new boiler – and Baxi currently have one of the best guarantees on the market.
In this blog post, I’ve listed three main benefits of Baxi’s 10-year guarantee, so you can judge for yourself:
- No-quibble
- Choose your own filter and controls
- Dedicated engineers
What do you look for most in a guarantee?
